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Frequently Asked Questions
The Spentra Solution featuring the Spentra Visa® Payroll Card is the next generation payroll card. Spentra Card features the Money Earned® benefit, which lets employees access up to 50% of their net wages at time of request, before the next payroll date. The Spentra Card also eliminates fees for common transactions, helping employees manage money wisely:
- No fee to employers or employees for card
- Over 38,000 surcharge-free MoneyPass ATMs
- No monthly maintenance fees
- No minimum balance requirements or fees
- No ACH deposit fees
- No POS PIN based transaction fees
- No POS Signature based transaction fees
The Spentra Card provides a suite of transactions at no charge to the user.
- No fee to employers or employees for card
- Over 38,000 surcharge-free MoneyPass ATMs
- No monthly maintenance fees
- No minimum balance requirements or fees
- No ACH deposit fees
- No POS PIN based transaction fees
- No POS Signature based transaction fees
For Government Rebate or ACH deposit from a bank account, sign into the Spentra app and select Manage Your Card. Here you can find your routing and account number.
You agree that only direct deposits in your name or the name of someone for whom you have the legal authority to accept funds will be loaded to the Spentra Card. All other direct deposits in the name of anyone else may be declined and returned.
The following features can be accessed through the Spentra app:
- View your current balance
- View your card activity
- Block/Unblock your card
- Reset PIN
- Enroll and manage text alerts*
- ATM Finder for surcharge-free withdrawals at Money Pass® ATMs
- Money Earned®, our patented benefit, allows employees to access up to 50% of their net wages at time of request
- Friendly support directly from the Spentra app
*Standard message and data rates from your wireless service provider may apply.